FOR PLUMBING OWNERS STILL ON THE TOOLS
More jobs booked.
Less office work.
Keep missed-call requests and estimates moving toward booked jobs. Capture the details, review the next step and keep working.
Try Backbone for 14 days free14 days free. No card. Trial signup opens soon.
01 — START WITH ONE REQUEST
No signup neededOne customer request.
A clearer next step.
Turn a caller’s note into a reviewed follow-up. Try it below—no account needed.
Use made-up details. Nothing is saved or sent to a customer.
What did the customer say?
Try a different example
Replace your current example?
This clears your note and draft.
Try “Customer:”, “Address:” and “Issue:” for clearer suggestions. You’ll check every detail.
Voice uses your browser’s speech service, which may process audio online. Backbone does not store audio. Use fictional details.
Your example stays on this page.
Does this look right?
ONE USEFUL NEXT STEP
Keep the details and next step with the job.
Demo only. Refreshing clears your work. Type or paste if voice is unavailable.
02 — PICK UP WHERE YOU LEFT OFF
Less backtracking.
More getting on.
When the next call interrupts you, the work you’ve already done should still be there.
A place for unfinished requests.
Save the details you have. Return to your draft when you have a moment.
Familiar customers. Fewer repeats.
Choose an existing customer and reuse the details you’ve already saved.
The next action, in view.
See work that needs your attention and prepare an estimate or follow-up from the job.
TODAY
A little less
to keep track of.
Illustrative view · fictional jobs
The details stay with the work.
The breathing room goes with you.
03 — BUILT AROUND YOUR BUSINESS
A little more familiar.
Every time you return.
Your customers, job history and saved preferences stay with your business.
See what needs booking, invoicing or a follow-up. Open the work and take the next step.
Your business records stay private to your authorized team. You control any separate permission for shared data use.
BUILT FOR YOUR WORKDAY
Make room
for the rest
of your life.
Capture the request. Follow up on the estimate. Book the work.
Built for US residential plumbing teams of 2–10, with an owner still on the tools.
Trial signup opens soon. Leave your details and we’ll email you when you can start your 14 days free. Your trial does not begin by submitting this form.
14 DAYS TO TRY BACKBONE
Start your free trial.
Start with one customer request. Check the details, prepare the next step and keep the work together.
Try Backbone for 14 days freeNo credit card required. No automatic charge. Your 14 days begin when your business workspace is created.
Your access request is still here. You can finish it below or start your free trial above.
GET NOTIFIED WHEN TRIALS OPEN
Get notified.
Trial signup opens soon. Leave your details and we’ll email you when you can start. No credit card required, and your trial has not started yet.
YOU’RE ON THE LIST
Your request is saved.
Your request is saved. We’ll email when trial access is ready.
Your trial has not started. No subscription has started. You can close this page.
A FEW THINGS YOU MIGHT BE WONDERING
Good questions.
Straight answers.
Is Backbone a fit for my business?
Our launch focuses on residential plumbing service and repair teams, especially owners working with 2–10 technicians. Existing HVAC workflows remain supported. We’ll confirm fit, access and setup before you begin.
Do I need to replace my current software?
Start with one request alongside your current process. No full migration needed. Check available connections before relying on an integration.
Does Backbone answer my calls?
Live call answering is not connected yet. Today, you can capture a caller’s request, prepare an estimate and book accepted work. Phone routing and automatic follow-up require a verified connection and your approval.
Does it work with my voice?
On supported browsers, you can speak your notes, then review the captured details. Browser speech services may process audio. You can always type or paste instead. Backbone does not store your audio.
When can I start my free trial?
Trial signup opens soon. We save your request and email you when access is ready. The form does not open an account or start a trial or subscription. Your 14 days begin only when you create your business workspace.
What will it cost?
The trial is free for 14 days, with no credit card required and no automatic charge. Signup opens soon. Continued access afterward requires a separate offer and your agreement. Submitting this form does not start a paid plan.
What happens to my business data?
Your records are private to your authorized team. Benchmarking, model training and licensing are separate opt-ins, off by default. See our privacy notice.